Air Star has been servicing my system in the spring and fall for the past few years, and I’ve had nothing but great experiences. I’m a Star member, and when my capacitor went out in the middle of the night in August (something the tech had recommended replacing four months earlier, which I declined), the owner himself came out to fix it. A classy company with knowledgeable technicians. I highly recommend their Star membership for the two included tune-ups per year, along with the other perks that come with it.
- Tyler H.
Very good service!! Nick was prompt and professional. Getting someone out in a timely manner on a Saturday evening was a blessing. Thank you again!
- James R.
Excellent! I’m saving their number. We called them this morning when our A/C stopped working, and they were able to send someone out by 10:30! He was quick, efficient, and very knowledgeable. He got our A/C working in about 10 minutes (he replaced the capacitor). He was also very nice and pleasant. Bravo—5 stars!
- Sarah R.
A saving grace! My house was freezing, and they had it fixed within hours. Fast, professional, and excellent customer service—with service available in both English and Spanish. Highly recommend.
- Philip C.
We’ve been using Air Star Now for a couple of years for our HVAC cooling and heating maintenance twice a year. They always arrive within their scheduled window and are easy to book with. Henry came today for our pre-summer maintenance—he was very professional, knowledgeable, and thorough. Great job. Highly recommend!
- Nick R.
My experience with Air Star Now was excellent! A technician arrived within 15 minutes of my call, quickly diagnosed the problem, and fixed my A/C. Typically, I’m a bit wary of final costs when issues are found, but Billy identified the problem and the repair was not expensive at all. The quality of work, integrity, and clear communication made this an exceptional customer experience.
- Chris O.
Alan came out the same day I called, which was fantastic. He was very respectful and explained each step along the way, which I really appreciated. Alan repaired a contactor and fuse, and also installed two surge protectors. I recommend anyone using this company sign up for their maintenance plan—they service your unit twice a year.
- Robin H.
I contacted Air Star for a third opinion on my furred-down A/C unit, and they quickly sent out a technician, Alan. He was punctual, professional, and genuinely concerned about my issue. He asked thoughtful, specific questions to understand my needs and how I wanted to address them. Alan efficiently diagnosed the problem and provided a very fair quote right away. He had all the necessary tools on hand and completed the work quickly and thoroughly. He did a great job! Thank you, Air Star—please recognize this excellent employee.
- Jill N.
One word: amazing. We were switching our old thermostat to a Nest and ended up shorting a fuse on the wall panel. We called everyone to come out, but it was a Sunday night—11 PM. Then Billy called and said he was in the area and could come right away. He was a godsend. He came in, quickly identified the issue, and had our Nest working and the house cooling again in no time. We will definitely be using them for regular tune-ups and couldn’t recommend them more highly. Amazing customer service—they even called the next day to make sure everything was perfect. Texas summers are bearable thanks to Billy and the team!
- Crystal R.
Air Star Home Services was fantastic to work with from start to finish. They were extremely responsive, took the time to understand my HVAC challenges, and provided clear, practical advice on the best path forward. Their solution was not only cost-effective but also fully addressed every issue I was facing. They even went the extra mile to get everything handled as quickly as possible. I highly recommend Air Star Home Services to anyone looking for reliable service, expert guidance, and a team that truly cares about their customers.
- David P.